Frequently Asked Questions

We are based at Manor View in St Clement and work across all 12 parishes of Jersey. See areas we cover.

Yes. We cover all areas and aspects of domestic and commercial plumbing and heating, from a dripping tap to a complete new central heating system. For commercial clients, we carry out work on contracts of all sizes.

Island Plumbing and Heating Services Ltd is a family run company that has been working in Jersey for over 25 years.

Yes, we are OFTEC registered. OFTEC operates a registration scheme for competent technicians in the oil heating industry.

Yes. We carry out plumbing, heating and legionella work in rented properties. See services for landlords.

Telephone us on 01534 766314 or 07797 718728, email contact@islandplumbing.je, or use our online enquiry form.

Tell us where the property is, what the problem is or what work you need, and how you would like us to contact you. For legionella enquiries, let us know the type of property and roughly how many water outlets it has.

Our address is Manor View, La Grande Route de St. Clement, St. Clement, Jersey, JE2 6QW.

Yes. We handle domestic and commercial plumbing of every size, from replacing a tap washer or fixing a toilet to installing a complete new bathroom.

Turn off the water at the stopcock, switch off the boiler and any immersion heater, and keep away from any electrics the water has reached. Then telephone a plumber. See what to do while you wait.

In most homes the internal stopcock is under the kitchen sink, close to where the water supply pipe enters the property. It can also be in a utility room, a downstairs cloakroom or under the stairs. Knowing where it is lets you turn off the water quickly if a pipe leaks.

Yes. For our commercial clients we carry out plumbing and heating work on contracts of all sizes. See commercial plumbing and heating.

Yes. We are OFTEC registered and provide repair, installation and maintenance for oil-fired heating systems.

Yes, we carry out boiler replacements. Contact us to discuss your current system and arrange a quotation.

Yes. Our engineers cover all aspects of domestic and commercial heating, up to and including a complete new central heating system.

Radiators that are warm at the bottom but cold at the top usually contain trapped air and may need bleeding. If the problem keeps returning, or the system pressure drops after bleeding, the system should be checked by a heating engineer.

Yes. We are a service agency for Heatrae Sadia.

Yes. We install new hot water cylinders, including replacing old or failing ones. Contact us with details of your current cylinder and we will discuss the options.

Manufacturers generally recommend that unvented (pressurised) hot water cylinders are serviced every year, because their safety controls need regular checking. Follow the instructions supplied with your cylinder.

A vented cylinder is fed by a cold water storage tank, usually in the loft, and relies on gravity for pressure. An unvented cylinder is fed directly from the mains, which gives higher water pressure, and has safety controls to manage that pressure.

Yes. We install complete new bathrooms, from the pipework through to fitting the bath or shower, basin and toilet.

Yes. Kitchen and bathroom installation is part of our service. Contact us to discuss the scope of your project.

It helps to know the approximate size of the room, what you would like to change, and whether you have already chosen your fixtures and fittings.

A legionella risk assessment looks at your hot and cold water systems to identify where legionella bacteria could grow and spread, and sets out the measures needed to control that risk.

Under the Health and Safety at Work (Jersey) Law 1989, employers and people in control of premises have general duties to protect the health and safety of others, which include controlling the risk from legionella. Landlords should also consider the risk to their tenants. If you are unsure whether this applies to you, contact us to discuss your property.

There is no single fixed interval. A risk assessment should be reviewed regularly, and whenever there is reason to think it is no longer valid, for example after changes to the water system, to how the building is used or to the people using it.

We provide risk assessments, cleaning and disinfection, hot and cold water system monitoring, and sampling, together with remedial work to control the risks identified.

We carry out plumbing and heating work for commercial clients on contracts of all sizes.

Yes. We provide risk assessments, cleaning and disinfection, water system monitoring and sampling for business premises. See legionella control.

Yes. One local firm can look after the plumbing, heating, hot water and legionella control for your premises.

Yes. We work for landlords, letting agents and property managers. When you contact us, tell us how many properties you need us to look after and how access should be arranged.

Yes. We carry out legionella risk assessments for rented properties, along with any cleaning, disinfection, monitoring or sampling the assessment identifies.

Yes. We install complete new bathrooms and kitchens. Let us know your timescale when you make an enquiry.